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A Vendor Will Never Be A Partner

January 26, 2011

I am convinced that in an organizational relationship, where one company is paying (client) for getting work done from another company (vendor), the relationship will never go beyond a client-vendor relationship. No matter what the talk might. Sometimes the client talks about how the vendor is critical to their operations. Vendors always try to rise up the “value chain” exploring how they can provide value to the relationship, how they can do work that is business critical to the customer. But at the end of the day, they are and will always remain a “vendor”, someone who can be replaced easily once the work is done. In times of crisis, the client will say how critical the vendor is, how they can help them ride over the crisis, how much more there is to do, how they are looking at working with them to create them a partner etc etc. However at the end of the day, the vendor is just a vendor for the project and can and will easily be replaced. This is the reality of the relationship that vendors must live with.

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